Thank you for choosing Tax Filing Club for your tax preparation needs. We strive to provide excellent service to all our clients. Please review our refund policy below:
Refund Eligibility
We offer refunds under the following circumstances:
- If you have been charged for a service that you did not receive.
- If you have been charged incorrectly due to an error on our part.
- If your tax return is rejected by the IRS or state tax authority, and we are unable to rectify the issue.
Refund Process
If you believe you are eligible for a refund, please contact our customer support team at [email protected] within 30 days of the issue arising. We will review your case and process the refund accordingly.
Exceptions
Please note that certain situations may not be eligible for a refund, including:
- If you have provided incorrect or incomplete information that resulted in errors on your tax return.
- If your refund request is made after the 30-day period.
- If your refund request does not meet the criteria outlined in our refund policy.
Contact Us
If you have any questions or concerns about our refund policy, please contact us at [email protected]. We are here to assist you.
Last updated: 01st March 2024
Thank you for your understanding and cooperation.
Tax Filing Club Team